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The following terms and conditions apply to all sections and pages under the relate.im website and, where relevant, to other services provided by us. Additional terms and conditions may also apply to other services provided by us and these are set out below and/or will be explained or made available to you if you use these services.
If you wish to find out more about how Relate handles personal data, confidentiality and privacy in respect of our services, please read our service information page. This also sets out how Relate handles reports and client records, our codes of ethics and practice. You should also take the time to read our privacy policy, which details the personal information we collect from you, how we use it, how we keep it safe and how you can manage and access your own personal information.
Please read these terms and conditions carefully. They govern our relationship with you in relation to this website. By using or accessing any part of this website or otherwise indicating your consent, you are agreeing to be bound by these terms. If you do not accept these terms and conditions, please do not continue to use this website.
We may modify these terms and conditions by posting an updated copy of them on this website from time to time. You should refer to this page in future to review the current terms and conditions. By continuing to use this website you agree to the amended terms and conditions.
The website to which these terms and conditions apply and for which we are responsible is relate.im.
We are Relate - charity number (Isle of Man) 470A Registered address: 2 Fairfield Terrace, Douglas, Isle of Man, IM1 1BE.
Relate Isle of Man is a company limited by guarantee. Registered in the Isle of Man 074721C
You can contact us by email at [email protected].
All information on this website is provided as a free resource and may not be used for commercial purposes of any kind without our prior written consent.
Unless otherwise stated we own the copyright and any other intellectual property rights in all material on this website and in our publications (or are licensed to use the same). Materials include, but are not limited to, the design, layout, look, appearance, graphics, photography and documents on this website, as well as other content such as articles and other text.
Permission to use content from this site is not granted. No part of the material may be reproduced or transmitted in any form or by any means electronic or mechanical, including photocopying, or by any information storage and retrieval system, without prior written permission from Relate. Relate grants the user the right to use the material by downloading, storing and making copies for private use only.
None of the above grants any person the right to copy or substantially include any of the material in a published work, whether consisting in physical, electronic or whatever form, without prior written consent from Relate.
Written requests to use the information available on this website should be emailed to [email protected].
Material on relate.im may be changed, terminated, or updated without notice. Relate may make improvements and/or changes in the services provided via this site at any time without notice.
We retain the right, without any obligation, to modify, update, withdraw or deny access to this website at any time and without notice. If the need arises, we may suspend access to this website or close it down indefinitely.
Outbound external links on this site are not under our control and we are not responsible for the contents of any linked site, or any links contained within that linked site. We are providing these links as a convenience and the inclusion of any link does not imply endorsement by Relate.
The information provided to you as part of the provision of our services contains material which is owned by or licensed to us. It is protected by intellectual property laws including, without limitation, copyright.
You may view, use, download and store the information for your personal use. Commercial use of the information provided by us is not permitted. The re-distribution, republication, or otherwise making available of the information provided by us in connection with our online counselling services to third parties without our prior written consent is prohibited.
Unauthorised use of the information provided by us may give rise to a claim against you for damages and/or be a criminal offence.
You may not use this website for any purpose that is unlawful or prohibited by these terms and conditions. In particular, but not exclusively you are prohibited from posting or transmitting to or from this website any material:
We shall fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of this section.
Relate uses reasonable care in compiling and presenting the information on relate.im. Relate does not assume liability for any errors or omissions in the content on this site, including, but not limited to, typographical errors, inaccuracies, outdated information, or broken links.
This site and all information within it are provided on an "as is" basis without any warranties of any kind, express or implied. Relate expressly disclaims liability for errors or omissions in the information found on this site.
Whilst we try to ensure that this website is available 24 hours a day we are not liable if, for any reason, the site is unavailable for any period of time.
We make no warranty that this website is free from defects, viruses or anything else which may be harmful or destructive or that any defects and viruses that do arise will be corrected. We do not guarantee that this website will be compatible with all or any hardware and software that you may use.
Relate is committed to keeping your personal information safe and we recognise the importance of being clear about how collect your personal data, how we process it and how we intend to use it. Please read our privacy policy for detailed information on this.
If you think we're doing something wrong, we will take it seriously.
A complaint is a formal expression of dissatisfaction about the standards of service, actions or lack of action by Relate, contact us and we will tell you how to make one.